The growing threat of climate change has spurred banks and other financial services companies to step up efforts to become sustainable. Many have pledged to fight climate change and reduce their greenhouse gas emissions to net zero. Far fewer firms, however, have begun the vital task of arresting the destruction of our natural environment.  Without…

Banks have the opportunity of a lifetime. And if they don’t act now, it’s going to slip from their grasp.  I’ve just returned from speaking with senior bank executives around the US and Europe. The topic of our talks? One of the many pressing issues facing commercial banks today: sustainable credit—using banks’ capital resources to…

Banking has been blasted by the winds of change in 2023. If you think we’re not in Kansas anymore, you’re not alone. The industry right now has a surprising amount in common with some of the most iconic characters from The Wonderful Wizard of Oz, the famous L. Frank Baum story published in 1900 and…

As consumers experience economic turbulence due to inflation and rising interest rates, they want to be able to pay anywhere, anytime, anyhow. For banks to stay ahead of an increasingly complex payments game and meet these evolving consumer expectations, they will need to innovate and seize emerging opportunities. One opportunity we’re watching closely is BNPL…

There’s a lot of buzz about next-gen payments rails globally, but where does North America stand when it comes to adopting these new options? Accenture’s recent consumer payments research—which you’ll find in our report, Payments gets personal: strategies to stay relevant—revealed that North Americans have a clear preference for payment methods they trust, from providers…

Having pulled through the Covid pandemic, the unravelling of international supply chains and a global energy crunch, commercial banks must now grapple with a spike in interest rates and the collapse of some high-profile peer institutions. Rarely have I seen the banking industry in such flux and uncertainty.  How should banks respond? My advice: Pause…