BNPL: Strategies for banks to get it right
As consumers experience economic turbulence due to inflation and rising interest rates, they want to be able to pay anywhere, anytime, anyhow. For banks to stay ahead of an increasingly complex paymen...
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Is it fair to describe the workplace culture at the typical bank today as a competitive disadvantage? That depends on ...
I believe the “human connection” of middle market banks has always set them apart. This focus isn’t just about how ...
In this blog series we’ve looked at the findings of Accenture’s research into workplace culture at banks. Workplace ...
While culture has always played an important role in talent retention at banks, it hasn’t always received the focus and ...
Let’s face it: my previous post on workplace culture in banking was a bit gloomy. But the data is unequivocal. ...
The Great Resignation—which has seen unprecedented numbers of employees quitting their jobs in many leading ...
One of the biggest long-term impacts of the COVID-19 pandemic is how it changed our relationship with work. Record ...
Attending the awards ceremony last October for American Banker’s Most Powerful Women in Banking was an ...
As I read my colleague Robert Vokes’ perspective on the importance of banking’s human connections in a digital age, I ...
Printer paper, baseball news and nice restaurants. What do these things have in common? They were the three predictors ...
As consumers experience economic turbulence due to inflation and rising interest rates, they want to be able to pay anywhere, anytime, anyhow. For banks to stay ahead of an increasingly complex paymen...
There’s a lot of buzz about next-gen payments rails globally, but where does North America stand when it comes to adopting these new options? Accenture’s recent consumer payments research—which you’ll...
Banking has been blasted by the winds of change in 2023. If you think we’re not in Kansas anymore, you’re not alone. The industry right now has a surprising amount in common with some of the most icon...
Banks have the opportunity of a lifetime. And if they don’t act now, it’s going to slip from their grasp. I’ve just returned from speaking with senior bank executives around the US and Europe. The to...
The growing threat of climate change has spurred banks and other financial services companies to step up efforts to become sustainable. Many have pledged to fight climate change and reduce their green...
Powerful forces, from rising rates to breakthrough technology, are converging to create an opportunity for banks to transform their relationships with customers. The revenue boost from higher interest...