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Pivoting relationship managers to a new model (Podcast)
Faced with advancing digitisation, rising cost pressures and increasing customer expectations, many banks serving ...
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The tools of the future for relationship management (Podcast)
As personal banking experiences continue to drive up the expectations of small- and medium-sized (SME) banking ...
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Is the relationship manager still viable? (Podcast)
The UK banking industry’s focus on commercial banking for small- and medium-sized enterprises (SMEs) is now at its most ...