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Four keys to boosting digital fluency (and bonus: becoming more agile)
As I introduced in my previous blog post, digital fluency is essential for banks’ performance in the near-term (to ...
Hone your edge: Why digital fluency is key to banking performance
Which musical artist has had the longest-running streak at the top of the Billboard Hot 100 list? If you guessed The ...
How did the pandemic change how people learn?
From COVID-19 to accelerating cloud change, remote working to diversity, 2020 was a stress test and accelerator of ...
Why is the empowered relationship manager so important right now?
Printer paper, baseball news and nice restaurants. What do these things have in common? They were the three predictors ...
Why people are the key to technology transformation
$140 billion. That’s how much, according to Accenture research, that the North American financial services market could ...
How to get value from your CRM platform. Faster.
I’m a huge music geek. I bought my first cassette when I was five years old from Woolworths. Fast forward a few decades ...
This is what the future of work could look like
Throughout this blog series, I’ve been looking at a research study from Accenture and CIPD that shows a gap between ...
How to create learning that sticks
As we’ve explored in this blog series, effective learning is the combination of ‘anytime, anywhere’ learning that’s ...
Why is learning culture so important?
Shell is an international energy company that operates in more than 70 countries and employs more than 82,000. One of ...
The digital divide in learning (and why it matters)
Imagine it’s Saturday morning. You and your family plan to ride your bikes to the pier for lunch. There’s just one ...