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Financial Services Change Survey 2017
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How to get value from your CRM platform. Faster.
I’m a huge music geek. I bought my first cassette when I was five years old from Woolworths. Fast forward a few decades ...
How to outmanoeuvre uncertainty? Innovate.
Sometimes it feels like we’ve gone into a time machine and shot forward in time. Many clients say they’ve addressed ...
In a post-digital world, change needs more than just technology
We live in a world of disruption. This disruption might be from social and political situations, regulations and trade ...
Five common characteristics of intelligent organisations
In my last post, I talked about how there is no one-size-fits-all solution when it comes to organisation design for ...
There is no silver bullet in organisation design
In many of my previous blogs, our recent research and our ever-popular Talking Agility podcast, we’ve discussed how ...
A fearless future – unlock the passion and potential
As we sail through the storms of disruption, how do we make sure the crew are on-board for the whole journey and we are ...
The importance of trust in financial services’ change efforts
Out at sea in the storms of disruption, it’s easy for fear to set in. The crew feeling safe as a team together matters ...
Building psychological safety among the FS workforce
In the storms of disruption, it’s natural for the crew and captain to get frightened, but if they have built resilience ...
Fear in the workforce inhibits change
In the storms of disruption, it is very easy for even the most experienced crew to become frightened and lose its ...
Leading the transformation—how to develop and inspire confidence in the face of uncertainty
Imagine a boat weathering a storm at sea. The passengers are panicking and even the experienced crew look a bit worried ...